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Webcast API Documentation

Documentation

Use APIs to create and update events, allow attendees to register from third-party registration systems, and pass registration and event data directly into your preferred CRM or marketing solution. Note: Any document listed as "Open" is available for use with...

Add breakout sessions to a portal

Event & Portal Setup Attendee Portals

Engage your viewers and allow viewers to attend breakout sessions from the portal agenda page. After you select a portal layout, you can start adding breakout sessions (segments) to your portal from the Manage Segments tab and link them to any meeting app you ...

Add captions to a recorded event

Event & Portal Setup Event Content

Captioning during a Live event is not included in the event replay. To add captions to a replay or to an On-Demand or Simulated Live event, you need a timed caption file in VTT (WebVTT) format. You can request a caption file for your event or ask your captioni...

Add third-party tools to an event

Event & Portal Setup Event Content

Enhance your events by including interactive tools like captioning, polling, surveys, real-time Q&A, and more. Add a custom player tab to your event and use the embed code from third-party apps and platforms. During the event, the tools display in tabs on the ...

Bulk registration for an event

Event & Portal Setup Events

Add-on. Please contact your sales representative for additional information. With bulk registration, you can register hundreds or thousands of attendees for an event at one time. Set up your registration form first, then upload a spreadsheet with columns for ...

How do I create a certificate?

Event & Portal Setup Event Content

The system requires a .PDF file be uploaded, which will serve as the template that is customized and distributed to viewers that meet the certification requirements for your event.  The PDF requires Forms be included to populate the viewer's name (First Name a...

Request live captioning and professional transcription services

Professional Services

Request professional captioning and transcription services for any event. You can request: Real-time captions that display to the audience during the Live event Timed captions as an VTT file that you can add to your event replay or to an On-Demand or Simul...

Primary media clip specs and requirements

Event & Portal Setup Event Content

You can upload as many media clips to your event as you like and include them in your On-Demand or Simulated Live event. For events broadcasting video, you can upload video clips. For events broadcasting by telephone, you can upload audio clips. Recommended s...

Set up an event in another language

Event & Portal Setup Events

Language templates contain many common text elements translated from English to other languages. If you're hosting an event in another language, we can assign a language template to a specific folder in your account. When you create new events in the folder, t...

Assemble or edit an event recording

Reports & Recordings Recordings

Use the editing studio to make simple edits to recorded content and to assemble content for any type of event. You can add and remove audio or video clips, slides, headshots (telephone broadcasts), surveys and survey results, and layout changes if you turned o...

Download the event recording

Reports & Recordings Recordings

Download recordings of completed Live, On-Demand, or Simulated Live events from the Webcast Admin portal. You can download the event video as an MP4 file or the event audio only as an M4A (video broadcasts) or MP3 file (telephone broadcasts). To download the ...

How do I broadcast using an encoder?

Live Events

To access the information needed to connect your encoder for the event, click the Media Encoder Settings  button in the Broadcast Controls area of the Live Studio. Your encoding device (e.g. Wirecast) will need to be setup to send a RTMP stream for broadcast. ...

Join the Live Studio

Live Events

To moderate or present at a live event, enter the Live Studio and connect your audio or video. The Live Studio has controls for presenting slides, playing videos and other content, managing Q&A, and more. The way you join the Live Studio depends on whether yo...

Live stream bit rates

Live Events

Presenter Video, Screen Share (video bridge), and Inline Videos If you're broadcasting telephone audio only, the video player contains a 320 x 240 pixel space for headshots to be displayed and uses a 96 kbps stream. If you're broadcasting audio and video, th...

Presenter Best Practices

Live Events

Below are a list of best practices for presenters: What should a presenter have available for the presentation? It is recommended that all speakers prepare the following: For audio events, a telephone with a quality headset or handset for EACH presenter/p...

Stream optimization

Live Events

It is important for any webcasting professional to understand if their network is ready to support a webcast. While our webcasting platform consumes far less bandwidth than major web conferencing tools, it still requires a high-speed connection to the internet...

Accessing events and attendee portals in China

Event & Portal Setup Events

Due to internet restrictions on China, some viewers may have trouble accessing the standard Event URL for a presentation. For viewers in China, the Event URL can be updated to allow them access to a local Chinese server. Please refer to the example below, whic...

Event Branding & Customization

Branding & Customization

The event landing page is the entrance to your event. It contains the event title and date, a registration form and login field (for people already registered), and descriptive text, speaker headshots, and other images or videos that you choose to add. When a...

Branding Best Practices

Branding & Customization

For the best branding experience, follow these tips. Jump to: Preview your event | Banners and banner logos | Background colors and images  | Text colors and fonts  | Footers | Sponsor logos Note: To learn more about all the elements you can customize and ho...

Portal Branding and Customization

Branding & Customization

The portal landing page is the entrance to the portal. It contains the portal title, a registration form, a login form (for people already registered), and custom content you add. When you sign in to a portal, the list of events, or agenda, is displayed. Ther...