Recently Updated Pages
Branding Best Practices
For the best branding experience, follow these tips. Jump to: Preview your event | Banners and b...
Add events to a portal
With a portal, viewers can register one time and attend any of the events on the portal. After yo...
Sort events and breakout sessions into categories
After you add events and breakout sessions to the portal, the portal automatically sorts them by ...
Add breakout sessions to a portal
Engage your viewers and allow viewers to attend breakout sessions from the portal agenda page. Af...
Have viewers register for individual events on a portal
Available with Simple List and Custom portal layouts (on the Portal Layout tab). With a portal, ...
Run event reports
Run detailed reports on your attendees and event analytics for one or more events. You can downlo...
Webcam Events - Message stating "Access to your webcam is required to continue"
This message indicates that the computer’s video and audio sources are already in use or access i...
Webcam broadcasts - Stream not connecting
This troubleshooting article addresses issues related to connecting the webcam stream to the even...
Video Bridge Events - Speaker Can't Connect
This troubleshooting article addresses issues related to a presenter's audio or video stream not ...
Video Bridge Events - Guest Presenter or Presenter Disconnected
If a Guest Presenter is dropped from the bridge, check to make sure an Admin has joined the Video...
VCU Events - Can't Connect / Sitting on "Connecting" Screen / "VCU Dial Out Failed" Message
This troubleshooting article addresses issues related to the VCU stream not connecting to the eve...
Telephone Events - Speaker Can't Connect
Connecting using Phone Audio If you would like to connect to the Presenter Bridge using your tel...
Investigating a Presenter Issue
To investigate a presenter issue, please have the presenter capture the details below. For self-s...
Echo, Feedback or Distortion of Event’s Audio and/or Video
If there is an issue with the audio and/or video quality, start by determining if it is an issue ...
Webcam Video Bridge Training (4 mins)
For webcam events. In this video you’ll learn how to connect your webcam, manage other presenters...
Video Bridge Training-all video connections (6 mins)
Event hosts and presenters. With an advanced video bridge, you can broadcast your video stream fr...
Video Bridge Guide for Presenters and Guest Admins
A video bridge allows presenters to connect to an event and broadcast from different camera sourc...
Quick start training (6 mins)
Welcome to your webcast account! In this video you'll learn how to sign in to your account and us...
About Q&A
Allow attendees to submit questions during a Live, Simulated Live, or On-Demand event or through ...
Ways to broadcast a Live event
We offer multiple ways to broadcast no matter the scale of your event, the venue, or the location...